Archive for August, 2010

Signs That You Need A New Car Insurance Leads Source

Saturday, August 14th, 2010

Car insurance leads can be difficult to obtain, especially in a form that does an agent any good. Some web sites promise leads that they can never deliver, and others provide leads that are not of the quality level that an agent needs in order to maintain his or her business. While most agents have a designated car insurance lead source or multiple sources that they have garnered over time, there are a few signs that they should be on the look-out for that indicate it is time to start shopping around for a new lead provider or risk losing the business that they already have.

The first sign that a provider of car insurance leads is not doing its job is when the quantity of leads goes down. Whether it is a web site or local company that is being paid to source leads, it is important that the provider generates a consistent enough stream that an agent can both maintain the amount cash flow that he or she currently enjoys and expand his or her business even further. If a car insurance lead source begins to make excuses about why new leads cannot be generated, or if the company simply begins to slow down on the providing of leads, an agent should first ask why. If no adequate answer is received, or an amount of time is given for the provider to bring its numbers back up with no results, an agent should consider another lead solution.

The second sign that a car insurance lead source is not doing the job that it was hired to do is if the quality of leads begins to sharply decline. Quality car insurance leads should be qualified buyers who are interested in finding a reliable policy. If a source is no longer able to find these kinds of leads in the immediate area, it should be willing to go beyond its borders or change its search techniques. This is what the provider is being paid for, after all. If the provider is not willing to do so, or if the leads are consistently billed as "high-quality" and come in as unusable or leads that will simply give agents the run-around, it may be time to consider issuing an ultimatum or simply moving to a new provider.

With the amount of information afforded by the widespread use of the Internet, lead providers should be able to find, with a dedicated work ethic, a reasonable quantity and quality of leads to pass on to the agents that are their clients. If a source cannot do so on either count, it may be time for an agent to consider a new lead generation option.

3 Sales Tips For Following Up On Car Insurance Leads

Friday, August 13th, 2010

Car insurance leads are expensive to purchase or a result of a lot of cold calling on your part. Either way, car insurance leads cost you time and money. So, it is important to make the most out of every lead. Here are three sales tips to help you convert a lead into a customer.

First, when you get a lead on a customer, it means that he or she has been shopping around for car insurance. Contact the lead right away before he or she decides on a policy from another agent. Here are some sales tips for the first call: Be friendly and focus on getting more information for a quote. Make an effort to set up a meeting. Get to know the person face-to-face whenever possible; it will increase your customer loyalty. If you let a lead get too stale, the potential customer will most likely have moved on.

Second, sales are rarely made on the first, second or even third contact. So, even if you didn't close the sale on the first contact, you should have a follow-up system. This is one of the most important sales tips. An automatic system that sends the lead an email or card periodically is good for a busy agent. A contact can be a phone call, meeting, a newsletter, a reminder email or a card or letter sent through the mail. You want to keep your name in front of all potential customers so that on the day they are ready to deal with changing or updating their insurance, they have had recent contact with you. Decide what kind of contact you will make on the next follow-up and the time frame for each. There are many software programs that can help to remind you or even send follow-up emails automatically for you.

Finally, many car insurance leads come with information about the prospective customer. Take the time to customize your approach as much as possible. Find out as much as you can about the person on the first contact. Emphasize that you can provide not just a quote but all the information he or she needs about auto insurance. Customers like to feel they know someone when they have questions to ask. Also, be sure to cross sell. Find out about their homeowners and life insurance needs. Most customers are pleased if you show a sincere interest in them. It can make the difference between making the sale and a customer deciding to buy from another agent.

Car insurance leads can help you to grow your business. Having a system in place to work those leads is crucial in increasing the percentage of leads that you convert.

Why A Good Car Insurance Lead Source Is Valuable

Friday, August 13th, 2010

A good lead source can boost sales figures. All lead sites are not created equally. Many sources offer astonishingly varied levels of customer service. Not only do they vary on what they charge per lead, but they will also vary regarding delivery method and the quality of leads. When selecting a lead site from which to purchase car insurance leads, doing business with quality providers will assure top sales returns. Top quality lead sites enhance revenue potential; poor quality leads generate poor sales activity.

When considering lead vendors, it's critical to pay attention to the basics. First and foremost, cost per lead is important; however, a good lead source will also have written processes in place to compensate bad leads. A fair definition for bad leads is also a distinguishing characteristic of a quality lead provider. For some lead sources, there's a difference between bad car insurance leads purchased as exclusive and those purchased as non-exclusive. This kind of verbiage generally indicates how many times a potential client has already been contacted. In this vernacular, a good lead may have been contacted five fewer times than a bad lead.

A good lead source will also provide quality car insurance leads that have been checked and double-checked before delivery. Researching the ways that lead services generate their leads can often reveal whether or not you're dealing with a quality organization. Available lead generation methods include searching the phone book, marketing on billboards or direct mailing. All lead generation methods are not equal; therefore, it is critical to read consumer reviews and find out if car insurance leads from a particular vendor are verified prior to delivery. Poor quality lead sites sometimes deliver unusable fax numbers and duplicate phone numbers from the same physical address. These kinds of bad leads can be, and usually are, caught by a good lead source before delivery. A quality lead provider verifies and cross-references the car insurance leads that it sells to its clients.

Also, before purchasing car insurance leads, find out how the leads are delivered. Some lead suppliers will offer customers direct access to a self-service web portal from which clients can select their own car insurance leads. A few good lead sources may even deliver their leads by email regularly throughout the month. Delivery method is another area in which good lead sources are separated from the bad ones. Delivery methods that are easy to use are to the purchaser's benefit. To ensure maximum return on your investment in car insurance leads, find a good lead source with fresh leads that are generated as often as possible.

Deciding Whether To Pay For Car Insurance Leads

Thursday, August 12th, 2010

Making the decision to pay for car insurance leads should entail an understanding of what kind of service is received when paying for the leads. Lead sites often provide varied levels of service depending on a client's need. Therefore, the buyer needs to know what questions should be asked. How much will you pay for car insurance leads? What is the difference in customer service offered? Selling car insurance is a competitive business. Top-quality lead sites can enhance revenue potential, while poor quality sites can hurt a business's bottom line.

When considering lead sites, it's critical to pay attention to the basics. What's the cost per lead? Is there a written process in place to compensate bad leads? Also, pay attention to the definition of what are considered bad car insurance leads. The definition for bad leads will be crucial to understanding what level of service lead companies are providing to their clients. For some lead sites, there's a difference between bad car insurance leads purchased as exclusive leads versus bad car leads purchased as non-exclusive leads. In reality, this indicates how many times a lead has already been contacted. It's the difference between speaking with someone for the first time and reaching someone who's already hung up five times on other salespersons.

Another thing to consider when paying for leads is how the leads are being generated. Before paying any money, research how the various lead sites generate their lists. Some lead generation options include searching the phone book, marketing on billboards or direct mail. It's important to look for consumer reviews to find out if car insurance leads from particular lead sites are being verified before delivery. Poor quality lead sites may provide clients with unusable fax numbers or duplicate phone numbers from the same physical address. Selling car insurance with these kinds of leads will decrease overall profit potential. A quality lead site verifies and cross-references the lists that they sell before delivery.

Finally, consideration on whether to pay for leads should also focus on how leads are being delivered. Some lead providers offer clients direct access to a self-serve web portal for lead selection. Other service providers deliver leads by email a set number of times a month. It's important to research different providers before enlisting a particular company. Having a self-service option may be worth paying the extra cost. Delivery method may result in unnecessary obstacles regarding how leads are viewed or filtered. Comfort and ease of use must influence the purchase of any service. If the process isn't comfortable, then the decision whether to pay for leads should be a simple one.

Keeping A Sales Force On Task With Car Insurance Leads

Wednesday, August 11th, 2010

Keeping a sales team on point can be extremely difficult, especially when you're working with a diverse group of individuals trying to sell the same product in a dozen or more different ways. This is especially true for car insurance sales teams. Each car insurance lead is a potential sale, but it's hard to use your team effectively to land each sale unless you're able to organize the team well and compel them to keep selling, even after a sales campaign has been in progress for several weeks or longer.

The quality of each car insurance lead is extremely important. Low quality leads will yield mediocre results, even if your sales team is completely on task and of one mind. Do some research to find solid lists of car insurance leads before you ever call a sales meeting, and make sure that each salesperson is working from a list of similar quality. Otherwise, you'll find it very difficult to gauge the effectiveness of certain salespeople, and the team will suffer. Everything about your lead lists should be exactly the same or at least extremely similar, and if you're working with a good web-based call logging system, your sales team will find it much easier to work through a long list of leads.

Once you've got a good list, make sure that you're able to check the success of each salesperson in a simple and easy way. The aforementioned web-based logging systems are a great way to do this, but you can simply look at the number of calls that each salesperson makes and their relative success ratios. Establish goals for the entire team, and use rewards, if possible, to enforce these goals. For a sales manager, some sternness is important because many salespeople don't instantly like cold calling. Make sure that every person on your sales team calls a certain number of leads each day, week and month. Don't judge them too harshly for temporary work flow slowdowns, but make it clear that you intend to work as a team. Any salesperson that isn't doing his or her part should be spoken to; try to discuss proper techniques and root out the problem that the person is having. A sales team is only as strong as its weakest member. Spending some one-on-one time with each salesperson is just as important as group meetings, memos and motivational speeches. With the right techniques, the right car insurance lead supplier, and motivation from the highest level on down, sales teams can stay on task and meet the goals of a sales manager's project.

How Car Insurance Leads Are Related To Life Insurance Leads

Tuesday, August 3rd, 2010

Your insurance leads are the most important source of income for you. While there is a chance that someone may just walk into your office looking for advice, often you are required to make the first move and contact a person to let them know about your services. These leads are the same whether you are selling auto or life insurance. In fact, the same strategies and considerations must be made for both life and car insurance leads.

Regardless of the insurance type you are selling, leads can be obtained in very similar ways, both online and in real life. Your company should provide an electronic form on your commercial Web site where people can contact you if they are looking for auto or life insurance. In addition to electronic forms, leads can also be purchased from companies specializing in their collection and distribution. In your local area, finding customers for life or car insurance can be achieved through referrals and your networking abilities.

With regards to online leads for both car and life insurance, the competition is fairly fierce, as the number of insurance companies is constantly growing and access to life and car insurance leads is quite easy through the various online channels available. This means an insurance company may have to sift through numerous leads to procure a successful one, no matter what type of insurance policy they are selling. Securing life and car coverage for your client may be easier to do through more traditional means such as referrals.

In addition to referrals, some people prefer to actually sit and talk to an agent in person about the latest auto and life insurance plans. This puts a more personal spin on the whole process, not traditionally found by sending an e-mail to an insurance company or filling out a form on a Web site. When trying to secure a lead, no matter the policy you are selling, phoning that person and/or arranging a one-on-one interview is often a better way to give it a more intimate, more trustworthy feel. In this way, you will have a better chance of successfully getting them to sign the contract.

As you can see, both life and car insurance leads are handled in a similar way. They both can be obtained via the same channels and both suffer from very heavy competition. In addition to this, the way in which you contact these leads makes a real difference as to the impression that you give your clients. A more personal approach will provide a better chance of success with regards to both your individual record and that of the company which you are working for.

How To Transform A Car Insurance Lead Into A Sale

Monday, August 2nd, 2010

Converting car insurance leads into a sale is not as difficult as most companies believe. The key components to transform a sale are being honest, providing value and treating potential clients like VIPs. One advantage most companies already have with car insurance leads is they possess vital information about their potential clients; therefore, the companies are able to produce target specific offers. The key point to transform sale is to make the potential client feel important and valuable to the company. To achieve this, the insurance company can send out relevant information, news, updates, and hints and tips that are specific to the target group.

For example, young female drivers may appreciate car maintenance tips and information for future reference. Young drivers may like emergency procedures and guides to keep in their glove box, or mature drivers may like hints and tips on using their GPS system. The value added information can be supplied to car insurance leads as an e-mail or e-card and it doesn't have to be expensive. As long as the information is useful and relevant to the customers, it will generate interest and loyalty with the company.

The main mistake companies make is solely relying on one sales pitch or marketing in trying to transform sale. It often takes at least three attempts before you get through to a potential client, and in most instances, the customers will not buy if they feel pushed. Because of this, it is important to keep in constant contact with your car insurance leads and provide them with what seems like VIP treatment.

What is often neglected by insurance companies is after an inquiry, no further contact is made. After an online request or quote, all potential customers should be contacted by staff immediately, within 24 hours. During this time, the client's buying signals are actively switched on; all they need is a company that goes out of their way to help them. It is important not to push a sale, instead you want to help solve their problems, and if it means sending the customer to the competition for better pricing, so be it. The long term rewards and free word of mouth advertising will be far more beneficial as a result of your generosity.

To transform a sale from car insurance leads, it is important to provide the customer with value added services and make them feel like your company's VIP. At the end of the day, customers are only interested in themselves, and if you are able to provide a service that addresses their needs then you have a higher chance in closing a sale.

The Qualities Of Poor Car Insurance Leads

Sunday, August 1st, 2010

Finding a steady supply of reliable car insurance leads is an important part of any salesperson's job. Unfortunately, there are more bad leads out there than good leads, and a few poor leads can waste a whole lot of a salesperson's time and budget. In order to be able to spot a good set of car insurance leads, it's important to know a few of the signs of bad leads.

The first surefire sign a lead won't produce results is a lack of information. Poor leads will often only contain a name and phone number, while good leads will provide a lot more data. For example, they will have the person's address, the type of car they drive and possibly their profession. This information can be very useful to a salesperson, as it can be used to craft a good pitch. If the company providing your car insurance leads didn't take the time to gather more information than a name or number, there's a very good chance they didn't investigate the leads in the first place, and the salesperson may find a list of bare-bone leads can easily become an expensive waste of time.

Reputable leads companies will often refer to their lists as "qualified," but scam companies will also use this term to try to hook in salespeople. Real qualified leads have been researched and checked. They're ready to buy car insurance, either because they just bought a vehicle or because they haven't changed insurance providers in a long time. Unqualified leads are simply names pulled from a phone book or general use database. To tell the difference, ask the lead sales company what they do to "qualify" their leads, and if possible, ask them for their success rates. Some companies may have trouble answering these types of questions, and those companies tend to offer poor leads compared to their competitors. You can also ask for sample leads. This is a good way to test a company before buying an expensive list.

The best way to check leads is to ask around and get advice from your fellow salespeople. Look at every aspect of the leads lists that you find, and don't buy any if you have any doubts. Find lists of qualified car insurance leads online, and when you find a leads company you like, compare their lists to the lists provided by their competitors. Over time, you'll develop a good sense of whether or not a car insurance lead is going to pan out, and you'll learn to quickly recognize the qualities of poor leads.