Archive for July, 2010

The Qualities Of Successful Car Insurance Leads

Saturday, July 31st, 2010

Generating car insurance leads is paramount for a car insurance agent or company to be able to successfully operate in the insurance marketplace, and this has never been more true than in a world in which many consumers are turning to online rather than agent services to purchase their insurance policies. Unfortunately, the process of procuring successful leads for a car insurance agent is not always a straightforward task. It can be difficult enough to simply generate leads of any type-making sure they are of a high enough quality is another matter entirely. From an insurance perspective, there are a number of items factors that help define successful car insurance leads.

First and foremost is interest. Quality, successful leads will be interested in the product being sold, be it a basic car insurance policy or a multiple vehicle and property coverage arrangement. An agent must judge quickly if a lead is merely there to "window shop" for quote options, or is actually serious about buying. This can be evaluated by scheduling follow up meetings or phone calls, and then waiting to see the response by the lead. If meetings are continually postponed, or the car insurance lead continually does not have time to speak to the agent, it is a safe bet that they are not actually interested in purchasing insurance.

The second important quality in successful leads is their ability to actually purchase the services being offered, and to make good on their payments. This can be more difficult to evaluate than interest, as inquiring about financial health can be a tricky endeavor. Instead, this must be evaluated on a continual basis by getting to know the lead and their needs, rather than jumping to rash conclusions. Even if a lead is not financially equipped to purchase, or has driving offenses or convictions that would make a quote prohibitively expensive, it is worth and agent's time to remain on good terms and provide a contact number for when a more opportune moment presents itself. This good relationship could also lead to the referral of the agent to friends or family members who may be quality car insurance leads.

Agents must be diligent not only in sourcing out leads, but monitoring their quality. By taking the time to understand what to look for in car insurance lead, and what to spot when one is not a fruitful lead, agents can save themselves time and effort trying to convince a lead that isn't ready to buy, or is not in a position to do so. Finding and keeping quality leads garners not only the ability to generate immediate sales, but future ones as well.

How To Automate Car Insurance Leads

Friday, July 30th, 2010

In the age of the Internet, having a marketing presence on the Web is a must for businesses that rely on lead generation to start the sales cycle. The insurance industry, including car insurance, is no exception. Studies show 68 percent of Americans (137 million) go online every day, and 97 percent of those research and purchase goods and services while they're online. With the judicious use of SEO (search engine optimization) paradigms, effective Web site construction, and even the use of lead-generating business, it's possible to generate numerous leads off the Internet. But these leads are "soft" leads, since they are generally obtained at the earliest stages of the customers' search for a policy, and managing them correctly to optimize your results requires efficiency and automation. So how does one automate leads, specifically car insurance leads? There are several ways.

Response time is the critical consideration when handling Internet-generated leads. If you spend hours manually processing e-mailed car insurance leads from Web forms to add e-mail addresses to your database for later responses, there are software solutions that can automate this process. Automated software can pull the address out of the e-mail, import it into a database after checking for duplicate addresses and generate an e-mail response. These can work with leads generated from your Web site, or with purchased leads lifted from another site. The less time you spend on the clerical end of your business, the more time you can spend closing.

Another way to automate your lead-handling approach is "wetware" based versus software based. You need to maintain a routine, in which once or twice every day (it's best to vary the times to maximize the chance of reaching your lead), you send personalized e-mails to your prospects who have not responded or to whom your customer relationship management (CRM) software has sent an automated e-mail after business hours. Your personalized e-mail should attempt to answer any questions posed by the prospective client. This is basic salesmanship.

Another road to automated leads is to implement systems in your agency that take routine tasks-follow up, renewals, bookkeeping-that are put in place and followed conscientiously. If a software solution is not available for a particular task, then a checklist-based process of steps to be followed should be implemented, so that anyone can perform any task when needed.

In an era when the vast automated power of computers and cyber -systems can be put to work to generate copious amounts of leads, it's incumbent on you to use that same technological power to handle leads most efficiently so you can convert them in to paying customers.

Easy Ways To Assess The Strength Of Car Insurance Leads

Saturday, July 24th, 2010

Good sales people realize that lead strength is one of the best indicators of sustained success in that job for that company. Car insurance leads, for instance, vary greatly in their value. Good leads keep a sales person moving and result in large commissions. Bad leads are simply a waste of time. Regardless of how long you've been in the car insurance sales industry, the better the quality of your leads, the easier your job will be. It's therefore incredibly helpful to develop a sort of sixth sense for lead strength, and to know immediately from looking at a lead whether it's going to be worth your time or not to follow up.

The first and most important part of assessing lead strength is looking at the lead's source. If you received the lead from a colleague, you know where it came from. If it came from a lead sales company, you might have a little more trouble; you'll have to do some research on the company to determine how they assess lead strength before selling their lists. It's worth your time to do this research before buying large lists of car insurance leads. A trustworthy lead sales company is practically priceless to a good sales person. For general or conventional leads, consider whether the source is trustworthy or not. A list of customers from a car lot may give you some good leads. A page of the phone book will probably be disappointing. Use some common sense, and you'll quickly have a good idea of a lead's value.

Many companies divide car insurance leads into two categories, "qualified" and "unqualified." If you're buying "qualified" car insurance leads, there's a good chance that the leads have been checked for accuracy at some point, and the leads are more likely to resemble your ideal customers. As different companies qualify their leads in different ways, you can't be exactly sure how accurate this "qualified" label is, however. If you're buying a list of leads that claim to be qualified, ask how the company qualifies lead strength. Ask what demographics will be included in the list, and whether any guarantees are offered. This can greatly cut down on the amount of money that you spend on these sorts of lists, while at the same time enhance lead value.

It can be hard to find great, low-cost car insurance leads, but every good sales person should spend some time evaluating lead strength before making calls. The best car insurance leads will lead to higher sales numbers and more money, and once you've worked with the best lists, it's easy to assess the strength of future leads.

Online Research And Its Role In The Car Insurance Lead Process

Friday, July 23rd, 2010

In today's economy, online research for car insurance leads has grown tremendously. The number of people using online research for car insurance leads was 17% higher in Jan/Feb of 2009 than Jan/Feb of 2008. This is due to the fact that consumers are learning that they can save money by doing a simple online search. The consumer can find out a wealth of information without having to consult a sales agent.

An internet search is now one of the most common ways to find information and car insurance leads. You sit in the comfort of your home and find many car insurance leads. This helps you narrow down the list of prospective companies that have all of the car insurance amenities that you require.

The process of doing online research is very simple and concise. You simply type car insurance into your search engine. A list of companies and products will appear within seconds. From that list you click on a site and start gathering the information you need. It is best to look at several insurance sites to get the most information about your needs and to allow youto compare different companies.

You can categorize your list of companies using your specific needs. The list should start with the company name, the benefits that they provide and finally the price quoted. Keep in mind, that online quotes are not always one hundred percent accurate. The final insurance quote does take into effect you credit score and accident history report.

Online research allows the you to look at all of the options with out feeling any sales pressure. Once the you have narrowed your list of companies, you can contact a representative using the contact information that you found through your online research. Each company will then be able to give you more detailed information. You can compare the prices and products provided and make an educated decision about the your exact purchase.

If you need car insurance instantly, there are companies that have instant insurance availability through online quotes. Be prepared to give you personal information to a secure website. You will need either a checking account or credit card to complete a transaction with most online insurance companies. The benefit is that you will get an instant insurance card and coverage.

Online research for car insurance leads has helped streamline the process of signing up for car insurance for both the company and the client. The internet has helped to match clients needs with the company that can meet those needs. Further, it has offered consumers a great place to research company history, products, and prices.

Two Ways To Spot A Car Insurance Lead With Low Potential

Thursday, July 22nd, 2010

Low potential leads are the bane of every car insurance salesperson's existence. They can waste a lot of time, particularly when a salesperson has a large list of car insurance leads to work through, and they can be quite frustrating, too. Evaluating each lead before making a phone call can be a great way to weed out low potential leads. There are two simple ways to notice these low-value leads before even picking up the phone.

First of all, bad leads come from a bad source. The easiest way to tell whether a lead is going to work or not is by looking at the other leads that you've received from that source; if you've bought a list of leads and you haven't had much luck with it after a dozen calls, you probably won't have any more luck after 100 calls. This is why it's important to evaluate lead sources before buying lists. Ask other salespeople what websites they use for car insurance leads. If you notice that certain leads seem consistently low value, steer clear of the company that sold them to you. Much of this is common sense, but it's especially important when dealing with long lists of car insurance leads where statistics are extremely important.

Generally speaking, the less information you receive with your leads, the lower their chances of panning out. Low potential leads will regularly have some serious missing information, including demographic information about each lead. Car insurance salespeople need to get an idea of what a person's driving, what their income is, and where they live in order to work effectively. The chances of closing a sale will go up drastically if you're able to cut down on the fumbling and generate a quote almost immediately for a potential client. Low potential leads will include very little useful demographic information, if any about a client, and the information simply won't be helpful when making your call. A salesperson's talent is certainly a major component of each phone call, but even the best salespeople won't be able to do much with just a phone number and a name.

Before you buy car insurance leads, do your research and learn how to evaluate each list that you receive quickly. Over time, you'll learn how to distinguish low potential leads immediately from the better leads, and your commissions will begin to skyrocket as you perfect the right approach. All you'll need is common sense, experience, and a trustworthy sales leads company–with these elements, any salesperson can jump start their career and waste less time on leads that are simply not going to pan out.

Three Common Types Of Car Insurance Leads

Wednesday, July 21st, 2010

For any car insurance agent, the generation of a quality car insurance lead in turn creates business opportunities and ultimately sales. Without high-quality leads that can not only be used but in turn produce future leads, an agent will quickly find themselves overwhelmed in an extremely competitive industry. While this can seem disheartening to many considering a career in the auto insurance industry, or those already in the field but struggling, there are ways to help ensure that leads generated result in the best possible chance of sales and further work. The most important thing for any agent to understand, right from the outset, are the lead types that exist on the market. Knowing where leads come from and exactly what they bring with them is far more important than randomly trying to generate leads in a community. Knowledge, as always, is key.

The first type of lead common to a local car insurance agent is self-generated. This happens when a toll-free or direct line number is displayed on advertisements or given out on business cards or radio and/or television spots. These leads also occur when an agent "cold-calls" a potential client or simply attends a community event in the hopes of generating business. The advantage and disadvantage to this lead type is that an agent can never be sure what quality level of lead will be generated. They could be extremely worthwhile or a colossal waste of time. The next type of lead often seen by car insurance agents is the one generated through existing clients. This type can often be a very profitable form of car insurance lead, as current clients who have purchased policies are likely to know which of their friends and family are actively searching for new coverage. If the agent is well-liked and trusted, a great deal of potential business can result from this type of lead.

One of the newer lead types that have been gaining ground recently is that of online leads. These are typically purchased from a website that specializes in collecting consumer data, usually from a government source, and then distilling it into lists of quality car insurance leads that are sold to insurance agents. While these leads can often be high quality, it is important to determine not only how reputable the site is, but how many agents each lead will be sold to. A great car insurance lead is worth nothing if another agent has already made the sale.

While these three lead types are not the only options available for an agent to find and help make their business viable, they are some of the most common.

Car Insurance Lead Sites And What You Are Paying For

Tuesday, July 20th, 2010

Determining which lead sites to buy car insurance leads from can be a confusing process. What services do different lead sites offer? How much will one pay for car insurance leads? What is the difference in customer service offered? These are all important questions to consider when selecting lead sites from which to purchase car insurance leads. Top-quality lead sites enhance your revenue potential while poor quality lead sites can leave you with virtually worthless car insurance leads.

When considering lead sites it is critical to pay attention to the basics. What's the cost per lead? Is there a written process in place to compensate for bad leads? Also, pay attention to how the site defines what they consider bad car insurance leads. The definition for bad leads will be crucial to understanding what level of service lead sites are providing their clients. For some lead sites, there's a difference between bad car insurance leads purchased as exclusive versus non-exclusive leads. In reality, this indicates how many times a potential client has already been contacted. The difference between a good and bad lead could be a potential client already contacted five times.

Another thing to consider when purchasing car insurance leads from lead sites is the quality of leads being provided. Before paying any money, research how lead sites generate their car insurance leads. Some available lead generation options for lead sites include searching the phone book, marketing on billboards or direct mailing to generate car insurance leads. It's important to look for consumer reviews to find out if car insurance leads from particular lead sites are being verified before being delivered. Poor quality lead sites may provide clients with unusable fax numbers or duplicate phone numbers from the same physical address. These kinds of car insurance leads will decrease overall profit potential. A quality lead site verifies and cross-references the car insurance leads they sell before delivering those leads to their clients.

Finally, when purchasing car insurance leads from lead sites find out ahead of time how leads are delivered. Some lead sites will offer their clients direct access to a web portal from which clients can select their own car insurance leads. Other lead sites may deliver car insurance leads by email, and then deliver a certain number of times a month. When researching lead sites, having the self-service option may be worth the extra cost. Delivery method affects how the leads are viewed or filtered. To ensure maximum return on your investment in car insurance leads find lead sites with fresh leads generated often. In general the more research you do, the better results you'll get.

4 Ways To Find Fresh Car Insurance Leads

Saturday, July 17th, 2010

Insurance agents need qualified leads to generate new business. There are a few ways to get car insurance leads that are current and useful. An agent can purchase leads but they can be expensive and they may not be exclusive leads. Local leads from direct sources can be the most useful.

Leads from Salesmen

One way to get new car insurance leads is to get to know the local car insurance salesmen. Anyone buying a new car will want to get an insurance quote. What you offer the salesman in return is that as your customers file a claim that totals their car or call for quotes as they are shopping for a new car that you will refer them to him. Be selective when choosing someone to work with as you will want your clients to have a good experience with a salesman. If you are uncomfortable referring your customers to a salesman then offer a finder's fee for anyone they refer.

Customer Referrals

Contact your current customers and let them know that you appreciate them and would like to have more clients like them. Ask them for referrals to their friends. You might want to offer an incentive like having the chance to win a prize if they make referrals in a given month or give them a small giveaway for each referral. If you have been providing great customer service, most clients will send you qualified leads if you just remind them periodically.

Auto Body Shop Leads

Contact your local auto body repair shop. They have clients using their insurance every day to have their vehicles repaired. Often, they hear complaints about the insurance company their customers are using. They can refer their customers to you. In return, when you have customers who are filing a claim you can recommend their repair services. Make sure that you check out the auto repair company so that you know you are referring your clients to a company that does quality work. Your insurance clients may be able to tell you who they used for an auto body repair and if they had a positive experience.

Volunteer

Get involved in the community. When you are volunteering, working on a Chamber of Commerce committee or sponsoring a little league team you will have visibility. When someone is thinking of changing auto insurance they will naturally think of someone they know and respect. The parents of the little leaguers may send you more qualified leads than you expected.

Finding new customers is essential to growing an insurance agency. Fresh car insurance leads insure that the agent spends his time productively by only contacting those potential customers that are actually ready to buy.

Why Cold Calling Car Insurance Leads Can Pay Off

Friday, July 16th, 2010

For some car insurance salespeople, cold calling is one of the most frustrating parts of the day. All too often, car insurance leads don't pan out, and each call results in an uninterested or rude potential customer and wasted time for the sales person. However, cold calling is also one of the most vital parts of any sales business. In most cases, bad experiences with cold calling are due to a set of bad car insurance leads rather than bad sales techniques or the practice of cold calling itself.

The first thing that most sales people learn about cold calling is that the practice takes both time and patience, and it's difficult to succeed without either of these. Most sales people don't have a lot of time, however, and this is where initial frustration can stem from. Dead numbers and incorrect information can greatly slow down a work day and result in a lot of wasted time. A set of bad car insurance leads will aggravate this problem. The sales industry uses the term "qualified" leads to separate potentially viable car insurance leads from these wastes of time, but the term "qualified" can be defined a number of ways. Many leads companies sell so-called qualified leads that haven't even been checked out. This is why it's very important to find a steady source of actual, valuable leads, especially when cold calling.

As sales people everywhere know, this is easier said than done. There are some great, trustworthy companies out there that sell leads that fall perfectly into a car insurance salesperson's target groups. These leads are interested, and willing to listen. You may need to cold call dozens of people for your hard work to pay off, but it's well worth the time when steady business starts to pour in. Cold calling can help any salesperson find new clients and hone his or her sales skills. A steady list of qualified leads is the only requirement, and even though this can be difficult to find, the most successful salespeople incorporate cold calling into their daily routines.

Before you swear off cold calling, make sure that you're working with a good list of leads. Talk to your fellow salespeople for recommendations, and look online for leads websites that back up their product with guarantees. When you find a good car insurance leads company, stick with it, but keep looking for more and more sources that can keep you on the phone cold calling for part of the day. The right lists of leads can completely alter a salesperson's career.

How To Save Time When Calling Car Insurance Leads

Thursday, July 15th, 2010

Using leads to make sales is one of the most effective sales techniques. But if you're not maximizing your time when calling your car insurance leads, you could be jeopardizing your sales target. But with a few simple strategies, you can implement tested car insurance sales tips and maximize the value of your call list.

One of the newest and hottest trends in sales and lead generation efforts is the process of lead grading and nurturing. By sorting your prospective car insurance leads by several factors, you can determine who is most likely to become a client. By focusing on the leads that rank the best, you can save time and increase your client roster dramatically. To begin this process, take a look at some of the key information that you have about prospective customers. Some of the best candidates will have indicated that they currently don't have insurance, or are actively seeking a new provider. Candidates that indicate that they are unhappy with their current insurance company are also wise to call. Another good prospect is a lead that indicates that they need to upgrade or make amendments to their current policy. Whether they need to add a new driver or new vehicle, increase or decrease coverage amounts, or simply add new features, they are more likely to purchase a policy than other leads.

Other car insurance sales tips are more commonplace, but are still worth implementing. For example, you should be sure that you remove any duplicate leads from your database. Customers who are called repeatedly tend to be less likely to purchase policies from your organization, as they are annoyed by the constant barrage of contact. Also, be sure that your leads are accurate and updated. If you are identifying leads with the wrong information, this can be a major drain on your time and your efforts.

When contacting your car insurance leads, be sure to take precise, detailed notes. By storing these notes in your customer management system, you can streamline the cold calling and follow-up processes. For instance, if you note, from a previous call, that a potential customer has a policy ending in three weeks, and they ask you to call soon with a quote, your detailed notes can help you create an accurate quote that will be delivered in a timely manner. This small effort can create a repeat customer, helping to ensure you meet your sales targets far into the future.

By following simple strategies such as these, you can be more effective, efficient, and better at your job. While making sales isn't always easy, ensuring you follow best practices can make your job more pleasant and financially rewarding.